It is my experience that online counseling is effective in most situations and the most limiting factor is if the client is uncomfortable with teletherapy. I use the secure teletherapy program VSee. It’s a free app for iPhone and Android (or your computer/tablet) and is specifically for online counseling.
Individuals or couples can use online therapy — you can also mix video sessions in with office visits.
Telehealth and online counseling appointments are available to Indiana residents only. Please request an appointment and indicate in the “memo” field if you would like an online therapy appointment.
There are times when teletherapy or online therapy or online counseling, whatever you want to call it, is not effective. When things are extremely emotionally difficult, the office is often a better experience. If the client has difficulty finding a comfortable and quiet space, then my office is often the better route to take. However, privacy can often be found in your parked car.
Online therapy requires a solid Internet connection of at least 5 Mbps (cable or fiber is great). If your Internet is unreliable or your technology is getting older, this can cause significant problems. I certainly recognize that you are investing your time, money, and energy into this and I want you to have a quality experience.
So, online therapy is fantastic for convenience and general self-improvement. It is often good for when you want to talk with me sooner, even if it is a more emotionally taxing situation. I can think of times where clients will call me from the privacy of their car while it is parked outside of the emergency room when they are dealing with a medical tragedy of a family member. I have had clients call me from plenty of very interesting places when they have found privacy in their cars or a conference room or a hotel. Sometimes the sessions are self improvement related and others are more emotional and they just can’t get to the office.
Yes, there are plenty of studies that show that online counseling is beneficial and effective. There are also studies that show that is not effective for dire situations, emotionally taxing situations, and if the client just simply is not in favor of doing any kind of telehealth.
Some of my clients start in a traditional office psychotherapy session and then move to online counseling when it is convenient for them. I have plenty of office clients who do an online session every month or two. I also have numerous clients that I have never met because online counseling is what works for them.
Ultimately, it is up to you if you want a traditional office visit or if you want the increased flexibility of online counseling.
If you are considering hurting yourself or someone else or the concern is serious and urgent, this service is not for you! Please go to an emergency room of a hospital, call 911, or contact the National Suicide Hotline (United States) at 1-800-SUICIDE or 1-800-273-TALK.
Additional phone numbers can be located at suicidepreventionlifeline.org